I have subaru and can't program remote too, but in my case says remote learning successful.
It's new type remote and need new software to program it.
please watch this video from 4:40 https://www.youtube.com/watch?v=ign2JyqL9Iw
http://pro.autel.com:6688/autelsupport/Diagnostics/30112.jhtml?createrId=931091&view=1